Harbor Cruise: Frequently Asked Questions

1) Do you recommend advance reservations for your cruises and ferries?
While reservations are not required, we strongly recommend you reserve spots for our cruises, if you know the date and time you'd like to attend.

2) Can I make a ticket reservation online?
Yes! Boston Harbor Cruises offers ONLINE TICKETING for a number of cruises and ferries. Click on the link to reserve your tickets online or you can buy tickets in person at one of our ticket booth locations. And if you book your tickets online there is no will call window since BHC offers hassle-free dockside check-in.

3) What happens if I've reserved tickets but can't make it for the cruise?
Sorry, but advance-order tickets for all BHC cruises are non-refundable but they may be transferred to another day and time depending on availability. Transfers cannot be handled online or over the telephone, but must in person at a BHC ticket center.

4) Where is the best place to park?
BHC does not validate parking. There is a parking garage located next to the Aquarium, which is the closest parking. Also all Quincy Market/Faneuil Hall Parking is within convenient walking distance to Long Wharf. Commercial Street in the North End also offers some affordable and convenient open air lots. 

5) Where's the closest T station?
We are located off the Aquarium Blue line stop. Follow exit signs to the Aquarium, once you reach the exit, take a sharp left and you will see our white ticket office with a whale on top. (It's about a minute walk from the station exit.)

6) Do you offer discounts for large groups?
We do have discounted group rates for parties of 25 or more. Please see our Group Tours page for more information.

7) Do you sell gift certificates for your cruises?
We do. Please call or e-mail us using the information on our Contact page with your specific request, and we'll get right back to you!

Click here for customized Whale Watch and Provincetown FAQs.